virtual machine could not be started because hypervisor is not running

I'm new to the virtualization world, just trying to install Redis on windows 10I keep getting this errorvirtual machine could not be started because hypervisor is not runningeven though virtualization is enabled in bios, windows features and task manager shows the virtualization is enabledI've no idea what's wrongmy CPU is intel core 2 quad q9650 idk if it matters or it's the right place to ask